Legal

Privacy Policy

How PostFlow collects, uses, and protects your personal data. Last updated: June 2026.

Plain English summary: PostFlow helps you create and schedule social media content. To do that, we need your email, brand info, and access to your social accounts. We don't sell your data. We don't use it for ads. We store it securely and you can delete it any time.

1

Who we are

PostFlow (“PostFlow”, “we”, “us”, “our”) is a social media content creation and scheduling platform operated by MindYourBodyPT B.V., registered in the Netherlands.

MindYourBodyPT B.V. is the data controller for personal data collected through postflowsocials.app.

KVK: 42003965  ·  BTW: NL869239909B01

Contact: support@mindyourbodypt.nl (subject: PostFlow – Privacy)

2

Data we collect

CategoryWhat we collectSource
Account dataEmail address, display name, profile pictureYou, or Google/SSO on signup
Brand dataBusiness name, industry, niche, logo, colours, tone of voice, goalsYou (during onboarding and brand setup)
Content dataVideos, images, and text you upload or generate via PostFlowYou
Social account tokensOAuth access tokens for Instagram, Facebook, LinkedIn, TikTok, BufferPlatform OAuth flows (you approve)
Analytics dataPost reach, impressions, likes, comments, shares — pulled from connected platformsBuffer API / platform APIs
Usage dataPages visited, features used, session durationAutomatically collected
Technical dataIP address, browser type, device typeAutomatically collected
Billing dataSubscription plan, payment history (no card numbers — handled by Stripe)Stripe (payment processor)

We do not collect sensitive personal data (health, religion, ethnicity, political views, etc.).

3

Why we use your data

To provide the service

  • Create and manage your account
  • Generate AI-powered social media content using your brand settings
  • Schedule and publish posts to your connected social platforms via Buffer
  • Sync analytics from your social accounts to show performance data
  • Improve brand token learning based on post performance

To operate the business

  • Process subscription payments via Stripe
  • Send transactional emails (receipts, password resets, usage alerts)
  • Provide customer support
  • Prevent fraud and abuse

To improve PostFlow

  • Analyse aggregated, anonymised usage patterns to improve features
  • Debug errors and monitor system performance

We do not use your content or brand data to train AI models for other customers. Your brand intelligence tokens are private to your account.

We do not sell your personal data to third parties. We do not use your data for advertising.

5

Third parties and data processors

PostFlow uses the following third-party services to operate. Each acts as a data processor under a Data Processing Agreement (DPA):

ServicePurposeLocation
SupabaseDatabase and authenticationEU (Frankfurt)
VercelApplication hostingEU regions available
Anthropic (Claude API)AI content generationUSA (SCCs apply)
BufferSocial media schedulingUSA (SCCs apply)
ShotstackVideo renderingAustralia (SCCs apply)
MolliePayment processing (NL and supported countries)Netherlands (EU)
StripePayment processing (international)EU/USA (SCCs apply)
Meta (Instagram/Facebook)Publishing and analyticsUSA (SCCs apply)
LinkedInPublishing and analyticsUSA (SCCs apply)

Where data is transferred outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate protection.

6

How long we keep your data

Data typeRetention period
Account and brand dataUntil you delete your account, then 30 days before permanent deletion
Published post contentUntil you delete it, or account deletion
Analytics data24 months from collection
Social account OAuth tokensUntil you disconnect the platform or delete your account
Billing records7 years (Dutch tax law requirement)
Usage logs90 days

When you delete your account, all personal data is permanently deleted within 30 days, except billing records which we are legally required to retain for 7 years.

7

Your rights under GDPR

As a resident of the EU/EEA, you have the following rights regarding your personal data:

👁️

Access

Request a copy of all data we hold about you

✏️

Rectification

Correct inaccurate or incomplete data

🗑️

Erasure

Request deletion of your personal data (“right to be forgotten”)

⏸️

Restriction

Ask us to limit how we use your data

📦

Portability

Receive your data in a machine-readable format

🚫

Objection

Object to processing based on legitimate interests

🔄

Withdraw consent

Withdraw consent for marketing at any time

🤖

Automated decisions

Not be subject to solely automated decisions with legal effects

To exercise any of these rights, email support@mindyourbodypt.nl?subject=PostFlow%20-%20Privacy. We will respond within 30 days. We may ask you to verify your identity before processing the request.

8

Security

We take reasonable technical and organisational measures to protect your personal data, including:

  • All data transmitted over TLS/HTTPS encryption
  • OAuth tokens stored encrypted at rest in Supabase
  • Access to production systems restricted to authorised personnel only
  • Row-level security on all database tables
  • Regular security reviews

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours as required by GDPR Article 33.

9

Cookies

PostFlow uses the following cookies:

CookiePurposeDuration
sb-auth-tokenSupabase authentication sessionSession / 7 days
pf_active_brandRemembers your active brand selection1 year
pf-weekly-ideasCaches weekly content ideas locally7 days

PostFlow does not use advertising cookies, tracking pixels, or third-party analytics cookies. We do not use Google Analytics.

10

Contact and complaints

For any questions about this privacy policy or your personal data:

PostFlow Privacy

📧 support@mindyourbodypt.nl (subject: PostFlow – Privacy)

🏢 MindYourBodyPT B.V. · KVK: 42003965 · BTW: NL869239909B01

We aim to respond to all privacy requests within 30 days.

Right to lodge a complaint

If you believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Dutch supervisory authority:

Changes to this policy

We may update this privacy policy from time to time. When we make material changes, we will notify you by email and update the “last updated” date at the top of this page. Continued use of PostFlow after changes constitutes acceptance of the updated policy.